What is Knowledge Assistant?Last Updated: August 06, 2019
Knowledge Assistant is an easy way to get metrics about your business listings performance and make changes to your online listings. Yep, even easier than telling your Customer Success Manager when you want to make a change or update to your information. The cool part is that Knowledge Assistant comes at no additional cost and is easy to use. If you want to try it out, just do it--free of charge. And if you’re not a fan, then that’s no biggie either.
In short, Knowledge Assistant is a service that allows you to send commands via text message, then interact intelligently with the Assistant to make changes and get data regarding your online listings. It will also proactively send you messages that remind you of certain things like “hey, a holiday is coming up, do you need to update your hours?” Yeah, we think it’s pretty cool too.