How to Install Messenger on Your Website (Wix, Paid Plan)Last Updated: December 05, 2019
In this post, we will show you step by step guide to integrate FreshLime Messenger on a website that's on a PAID Wix plan.
To setup FreshLime Messenger on a website that's on a FREE Wix plan, go here.
Note: With a Wix paid plan, you can adjust chat widget size for both mobile and desktop devices.
Step 1: Login to your Wix account
Login to your Wix account and click on the My Sites.
Step 2: Select the site you want to enable FreshLime Messenger on
Select your site by clicking on the Edit Site button.
Step 3: Open tracking and analytics settings
In the top menu, select Settings and click on Tracking & Analytics.
Step 4: Grab your account's script for Messenger
In another tab, login to your FreshLime dashboard, and click on Messenger in the main navigation. Once there, you will see a secondary menu under the main navigation. Click on Settings.
Once there, find the Chat Settings & Branding section. This is where you will adjust chat features such as name, colors, and icon used with your chat bot.
At the bottom of the page, you will find a section called Install Webchat on Your Website. Click on Copy Webchat Code. Once you do so, the installation code has been copied to your clipboard.
Step 5: Paste your account's script for Messenger into Custom Tracking code section
Back in Wix, click on New Tool and Custom.
In the box, paste the code you got from your FreshLime dashboard and also give the Name for your chat widget implementation as LiveChat so that it’ll display on all pages.
Step 6: Apply changes
As a final step, select Body – end as the position for your FreshLime Messenger Widget and click on Apply.
Contact your dedicated CSM or FreshLime's Support team today if you still have questions.