How to Install Messenger on Your Website (Wix, Paid Plan)

In this post, we will show you step by step guide to integrate FreshLime Messenger on a website that's on a PAID Wix plan.

To setup FreshLime Messenger on a website that's on a FREE Wix plan, go here.

Note: With a Wix paid plan, you can adjust chat widget size for both mobile and desktop devices.

Step 1: Login to your Wix account

Login to your Wix account and click on the My Sites.

Step 2: Select the site you want to enable FreshLime Messenger on

Select your site by clicking on the Edit Site button.

Step 3: Open tracking and analytics settings

In the top menu, select Settings and click on Tracking & Analytics

Step 4: Grab your account's script for Messenger 

In another tab, login to your FreshLime dashboard, and click on Messenger in the main navigation. Once there, you will see a secondary menu under the main navigation. Click on Settings.

Once there, find the Chat Settings & Branding section. This is where you will adjust chat features such as name, colors, and icon used with your chat bot.

At the bottom of the page, you will find a section called Install Webchat on Your Website. Click on Copy Webchat Code. Once you do so, the installation code has been copied to your clipboard.

Step 5: Paste your account's script for Messenger into Custom Tracking code section

Back in Wix, click on New Tool and Custom.

In the box, paste the code you got from your FreshLime dashboard and also give the Name for your chat widget implementation as LiveChat so that it’ll display on all pages.

Step 6: Apply changes

As a final step, select Body – end as the position for your FreshLime Messenger Widget and click on Apply.

More questions?

Contact your dedicated CSM or FreshLime's Support team today if you still have questions.  

Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! πŸ™πŸ½