How to Install Messenger on Your Website (Shopify)

Step 1: Log in to Shopify

Log in to your Shopify account. Click on Online Store.

Step 2: Click on Edit Code

Navigate to the Themes section. Click on the action button and select Edit Code.

Step 3: Grab your account's script for Messenger 

In another tab, login to your FreshLime dashboard, and click on your account profile in the top right corner. Click on Messenger Settings.

Once there, find the Chat Settings & Branding section. This is where you will adjust chat features such as name, colors, and icon used with your chat bot. You should also see a Copy Theme Code button. Click on that.

Step 4: Paste the script into your Edit Code settings

In the Edit Code section, find Sections in the left-hand menu. Click on Sections to expand it. Open the footer.liquid section and paste the code for FreshLime Messenger here (this is the same code you copied in the previous step). Click Save.

More questions?

Contact your dedicated CSM or FreshLime's Support team today if you still have questions.  


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